Saudia Umrah FAQ
A THOUGHT IN YOUR MIND (GENERAL)
- How can I book a Umrah Package?
- What is included in a Umrah Package?
- Can I book ONLY a flight ticket on Saudia Umrah website?
- Can I book “Hotel only” on Saudia Umrah website?
- Can I book Umrah Packages from anywhere in the world?
- Do I have to register or create an account to make a booking online?
MAKING OR MANAGING YOUR BOOKING
- What if I don't receive the password reset link after submitting my details?
- What web browsers will allow me to make a booking?
- Can Umrah Packages be booked in advance?
- Is it advisable to book in advance?
- Do I pay a service fee for Umrah bookings online?
- Can I make a last minute Umrah booking?
CREDIT CARD PAYMENT
- What do I need for making an online payment?
- What is verified by Visa/ Mastercard secure code?
- I don’t know or forgot my verified by Visa/Mastercard secure code password (PIN)? What should I do?
- Is my credit card information secure?
- If I store a credit card number in my profile, will charges be automatically billed to my card?
- I am not comfortable transmitting my credit card information on the phone to Call Center staff. Is there any alternative for providing my credit card data to Saudia Umrah?
INFORMATION BEFORE YOUR TRAVEL
DURING YOUR TRAVEL
DURING YOUR STAY
- What’s the dress code at my hotel?
- Up to when is the All Inclusive clause on my package valid?
- Can my hotel cater for my dietary needs?
- What do I get within my board basis?
- What’s in my hotel room?
- Can I pre-book a table in the a la Carte restaurant?