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Saudia Holidays/Saudia Umrah عطلات السعودية/السعودية للعمرة

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Latest activity by Saudia Holidays/Saudia Umrah عطلات السعودية/السعودية للعمرة
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    Saudia Holidays/Saudia Umrah عطلات السعودية/السعودية للعمرة created an article,

    What do I do if my luggage is lost or delayed?

    Despite the care and attention of our Airlines partner, you may come across a lost or delayed baggage situation. Please contact our baggage services staff before leaving the arrivals area. You will...

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    Saudia Holidays/Saudia Umrah عطلات السعودية/السعودية للعمرة created an article,

    I lost something while on Umrah - who do I contact?

    If you lost something on the plane, you’ll need to contact the lost property department at the airport you were flying to, which is where things are handed in. If you lost something at your hotel, ...

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    Saudia Holidays/Saudia Umrah عطلات السعودية/السعودية للعمرة created an article,

    When will I get a reply to my complaint?

    It is rather unfortunate that you had a reason to complaint. We always aim to get back to you as soon as we can, however, please bear with us as this may take up to 3 days.

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    Saudia Holidays/Saudia Umrah عطلات السعودية/السعودية للعمرة created an article,

    My Saudia Umrah consultant was really helpful - how do I let you know?

    Your appreciation is more than welcome, and we’d love to hear if you got great support and service from your Saudia Umrah consultant. Send us your positive or negative feedback via an email to supp...

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    Saudia Holidays/Saudia Umrah عطلات السعودية/السعودية للعمرة created an article,

    Wish to make a complaint while on your Umrah?

    While we make every effort to ensure that the highest standards of products or services are reaching you, we more than welcome and accept any complaint or criticism from your end. We see this as an...

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    Saudia Holidays/Saudia Umrah عطلات السعودية/السعودية للعمرة created an article,

    What time is check-out at my hotel?

    Check-out time varies at each hotel but usually is mid-morning or mid-day on the last day of your Umrah. If you’re in a villa type accommodation, a different time may apply and will need to be conf...

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    Saudia Holidays/Saudia Umrah عطلات السعودية/السعودية للعمرة created an article,

    Can I pre-book a table in the a la Carte restaurant?

    You can book a table in the a la carte restaurant only after you have arrived at the hotel. For an early booking, speak to the hotel receptionist, who should be able to guide you on how to reserve ...

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    Saudia Holidays/Saudia Umrah عطلات السعودية/السعودية للعمرة created an article,

    What’s in my hotel room?

    Most hotels offer the basics like tea and coffee, pool towels, Wi-Fi, a hairdryer and have a fridge in the room. However, it’s best to confirm directly with the hotel or check on the website’s Hote...

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    Saudia Holidays/Saudia Umrah عطلات السعودية/السعودية للعمرة created an article,

    What do I get within my board basis?

    Here’s a guide to what each of the Board Basis options mean: Self Catering: Meals are not included at your accommodation, but you will be provided with catering facilities in your accommodation to ...

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    Saudia Holidays/Saudia Umrah عطلات السعودية/السعودية للعمرة created an article,

    Can my hotel cater for my dietary needs?

    We will try our best to help you with any specific dietary requirements you may have. Before you book, speak to our Saudia Umrah consultant on 920030000 within KSA and +96611 511 4676 from anywhere...