Saudia Holidays/Saudia Umrah عطلات السعودية/السعودية للعمرة
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Where can I find information on ‘traveling with special needs passengers’?
Saudia Umrah will try its best to make sure that when travelling with a special needs passenger including an infant, your journey is smooth and enjoyable for the both of you. For more information, ...
Where can I find more information on baggage?
Our flight partner is Saudi Airlines and so for any baggage information such as how much can you take on board, what is allowed as carry-on baggage, oversized and excess baggage, please refer to sa...
Cookie Policy
Cookie Policy What are cookies? Like most websites, Saudia Holidays websites use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (suc...
Wish to make a complaint while on your Umrah?
While we make every effort to ensure that the highest standards of products or services are reaching you, we more than welcome and accept any complaint or criticism from your end. We see this as an...
What time is check-out at my hotel?
Check-out time varies at each hotel but usually is mid-morning or mid-day on the last day of your Umrah. If you’re in a villa type accommodation, a different time may apply and will need to be conf...
What’s in my hotel room?
Most hotels offer the basics like tea and coffee, pool towels, Wi-Fi, a hairdryer and have a fridge in the room. However, it’s best to confirm directly with the hotel or check on the website’s Hote...
Can my hotel cater for my dietary needs?
We will try our best to help you with any specific dietary requirements you may have. Before you book, speak to our Saudia Umrah consultant on 920030000 within KSA and +96611 511 4676 from anywhere...
How do I make a cancellation for any of the travelers in my party?
If you need to cancel one or some of the people from your booking, then you will need to speak to our Umrah Consultant on 920030000 within KSA and +96611 511 4676 from anywhere in the world and the...
How do I cancel my Umrah?
We’re really sorry to hear that you are looking to cancel your booking. We will need a confirmation from the lead name on the booking to do this so you may speak to our Saudia Umrah consultant on 9...
How do I change my hotel?
Please speak to our Saudia Umrah consultant on 920030000 within KSA and +96611 511 4676 from anywhere in the world and they will assist you in making any amendments possible.